Listening

“Listen twice speak once”

DARIO AND ANDREA MEET AGAIN AFTER SOME MONTHS

DARIO: We haven’t seen each other in a long time! You know, I’ve changed my job, or better, I now work for a new insurance company because I’ve left the old one. I’m very happy about it, because as a broker, I can lean on companies that provide better conditions for our customers. Just let me know what you need and I’ll care for it. We’re in town centre, the office is easy to reach and has a private parking. The company is properly organized, qualified staff, very efficient. Our offices are up-to-date, with rooms devoted to insurance advice. We attend a lot of refresher courses and our team holds weekly meetings to talk to each other. I’m sure I’m the person you were looking for ready to offer you any insurance product you may need. An estimate will be ready in a short time and the insurance will start working as soon as you pay.

Are you coming to my office next week? Come on, I will introduce you my boss, as well. Are you coming?

ANDREA: Hello Dario..how are you?

One-way talking means cutting off a conversation; when you learn how to listen, you’ll get close to the other person and you will start a real relation.

ANdrea.